Privacy Policy for BillioFX Crypto Investment Platform
Effective Date: 11.11.2025
At BillioFX, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform. By using BillioFX, you agree to the collection and use of your information in accordance with this policy.
1. Information We CollectTo provide you with a seamless investment experience, BillioFX collects the following types of information:
a. Personal Information:
When you register for an account, we may collect your name, email address, phone number, and other identifying information necessary for account creation, communication, and the provision of services.
b. Financial Information:
For the purpose of facilitating deposits and withdrawals, we collect cryptocurrency wallet addresses and other transaction-related data. We also collect details related to your investments, plans, and performance on our platform.
c. Usage Data:
We collect information about how you use our platform, such as your IP address, browser type, device information, and activity on our website. This helps us improve the user experience and tailor our services.
d. Cookies and Tracking Technologies:
BillioFX uses cookies and similar technologies to track activity on our platform. Cookies help us personalize your experience, analyze usage patterns, and provide more effective customer service.
We use the information we collect for the following purposes:
a. Account Management and Service Provision:
To create, manage, and secure your account, process transactions, and provide the services you request, such as investment options, plan choices, and support.
b. Customer Support and Communication:
To respond to inquiries, provide support, and send updates regarding your account, investments, and platform improvements. We may also communicate newsletters, alerts, and promotional information based on your preferences.
c. Fraud Prevention and Security:
To detect, prevent, and address fraudulent activities, security breaches, and unauthorized access to your account. We may use personal and transaction data for this purpose.
d. Platform Improvement and Analytics:
To improve the performance and functionality of our platform by analyzing usage data, user feedback, and market trends. This helps us optimize user experience and provide better services.
At BillioFX, we take the security of your data seriously. We implement a variety of technical, administrative, and physical safeguards to protect your personal information, including:
a. Encryption:
All sensitive data, including financial transactions, is encrypted using industry-standard encryption protocols to ensure that your information is protected during transmission.
b. Secure Servers:
Our platform is hosted on secure servers that use advanced firewalls and intrusion detection systems to prevent unauthorized access.
c. Access Control:
We restrict access to personal data to authorized personnel only. Our employees are trained on data privacy and security protocols to ensure compliance with our policy.
d. Regular Audits:
We regularly review our security practices and conduct audits to assess vulnerabilities and improve the security measures in place.
BillioFX respects your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our platform, processing transactions, or providing customer support. These providers are bound by confidentiality agreements and are only allowed to use your data for the specific services they provide.
b. Legal Requirements:
We may disclose your information if required by law, such as to comply with a subpoena, court order, or regulatory requirement. We may also disclose your information to prevent fraud, protect our rights, and ensure the safety of our users.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes and provide an opportunity to manage your account preferences.
As a user of BillioFX, you have certain rights and choices regarding your personal information:
a. Access and Correction:
You have the right to access the personal information we hold about you and request corrections or updates. You can review or modify your account details at any time by logging into your account.
b. Data Deletion:
You can request to delete your account and personal information. Please note that certain data may be retained for legal or regulatory reasons.
c. Opt-Out of Marketing Communications:
You can opt out of receiving newsletters, alerts, and marketing communications at any time by following the unsubscribe instructions in the emails we send or by contacting our support team.
d. Cookies Management:
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our platform.
Our platform may contain links to third-party websites or services that are not operated by BillioFX. We are not responsible for the privacy practices or content of such third-party sites. We recommend that you review the privacy policies of any third-party websites before providing any personal information.
7. Children’s PrivacyBillioFX does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy PolicyWe reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BillioFX Support Team
Email: Support@billioFX.com
Address: Downtown Conference Centre 157 William St, New York, NY 10038, United States
Phone: +1 (555) 867-5309.
By using our platform, you acknowledge that you have read and understand this Privacy Policy, and you consent to the collection, use, and protection of your personal information as outlined above.